Washington Trust Bank General Privacy Policy

Washington Trust licenses the technology from its third party service provider, SEI Global Services Inc., to support this online portfolio website. SEI Global Services Inc. is not a provider of any financial services and is not responsible for any of the information made available to you through the online portfolio website.

SEI Global Services Inc.'s privacy policy for the online portfolio website is: 

We recognize the importance of respecting your information and maintaining confidentiality. We use this information in a number of ways: giving you authenticated access to your account information, servicing your account, complying with regulatory requirements, providing you with customized information, making our applications easier and more useful for you.

This website uses cookies, messages given to a Web browser by a Web server. The browser then stores the cookie in a text file. This website uses two types of cookies:

1. Session cookies which are temporary cookies that are automatically deleted whenever you close all open Web browser windows. Session cookies are used to ensure that you are recognized when you move from page to page within the site and that any information you have entered is remembered. Session Cookies do not collect information from the user's computer. They typically will store information in the form of a session identification that does not personally identify the user.

2. Persistent cookies that remain permanently on the cookie file of your computer. These persistent cookies contain the user id used to access the site along with encrypted identification values associated with the User ID in conjunction with the particular device (e.g. the PC, mobile device or other computer from which you accessed the website).  These persistent cookies are used to provide enhanced security measures, personalize your experience on the site, monitor overall web site performance and provide overall site usage reporting.  Cookies placed on your device do not contain any personal information, such as an email address or name.

Although your browser may permit you to reject cookies, cookies are required to login and navigate within this website. If you should choose to disallow cookies you will be required to respond to challenge questions each time you log on

We protect your account information from unauthorized access, to the best of our ability, by having our third party service provider place it on the most secure portion of our website. That's why you have to enter a unique user name and password as well as either registering your device with us or answering 2 additional personal knowledge base questions each time you want to access this secure website. We also utilize a site authentication feature (personalized image and description), which allows you to verify you are visiting the valid website. Your password should never be shared with anyone. None of our other clients can access your data, and only a restricted set of our employees can access your data in order to provide service to you. When you access password protected portions of our site using a web browser, Secure Sockets Layer (SSL) technology is used to protect your communications through server authentication and data encryption. The technology is upgraded and maintained on an ongoing basis. Although this website may link to some external sites, we are not responsible for the privacy practices of those websites.

If you have any questions or comments, please contact your Washington Trust Relationship Manager.